ViiKii Desktop Plugin

As we mentioned in ViiKii topic #723, many of you have suffered problem with YouTube-sourced videos.

Finally, Today we release a plug-in that enables you to watch YouTube-sourced videos without problems.  So, if you have problem watching YouTube-sourced videos, please install our ViiKii Desktop Plug-in by clicking this link.

Users of 3rd party sites that use our embeddable player (like dramaXX.com, dramaYY.com, etc) are also able to watch videos on the 3rd party site without coming to ViiKii.net as long as they install this plug-in.


Installation instruction:
1) Click on “Install now”



2) Click on “Yes”





3) Click on “Install”  


4) Click on “Continue”

5) Click on “Agree”

6) Click on “Agree” if a warning window pops up

7) Finally, you will see a tray icon on the bottom right corner of your computer screen.  If you can see this icon, the installation process is complete and now you are able to watch YouTube-sourced videos.

 

 As long as you see the tray icon, you can just ignore and close the “wait while… try again” window below. 


# Even after you install this plug-in, you’ll not be able to watch YouTube-sourced videos if the plug-in is not active on your computer at the moment.  Make sure that the plug-in is active by looking at your tray icon area.  You can restart ViiKii Desktop Plug-in by cliking on Desktop Shortcut or going to start-menu.
 
 
 

 

 

 


 # This plug-in is to resolve problems with YouTube-sourced videos and has nothing to do with our peak-time limitation or broken links.

—————— Troubleshooting ——————
# If you encounter “AIR file error” during installation, please read the Adobe’s instruction to remove and re-install AIR:

http://help.adobe.com/en_US/AIR/1.5/air_admin/WS5b3ccc516d4fbf351e63e3d11c0f5986ec-8000.html

http://kb2.adobe.com/cps/403/kb403150.html

# If you still have problem even after installation of the plug-in, please 1) log out 2) exit and restart your browser 3) log in 4) and then try to watch the video again.  

# If the problem persists, please let us know using the following report format.  Otherwise, we can’t figure out what’s causing the problems to you.

 1) what error message you get?
2) Are you trying this inside viikii.net or through 3rd-party sites like mysoju, etc.?
3) what is the video number of the video that you have problem with?
4) what OS do you use? (Mac, Windows?)
5) If you don’t have any specific error message, what is the symptom like?

To report errors or problems, visit the ViiKii topic #918 on “viikii.net”.

 For more information, visit “ViiKii.net“